There will be multiple scenarios when you need to troubleshoot the application issues involving the Citrix netscaler and enabling & disabling pool members is one of the step in the process.
But there is the catch
If you go to service groups – Open service group bindings and right click, you don’t have a option to enable/disable pool member as below
![](https://i0.wp.com/networksecurityguru.net/wp-content/uploads/2019/11/P1-No-Option-1024x265.png?resize=750%2C194)
What should we do now?
You need to go back to Service Groups – right click on Service Group & choose manage as below
![](https://i0.wp.com/networksecurityguru.net/wp-content/uploads/2019/11/P2-Manage-1024x418.png?resize=750%2C306)
Voila !!
You can now right click on Service group member and you have option to enable/disable pool member
![](https://i0.wp.com/networksecurityguru.net/wp-content/uploads/2019/11/P3-Enable-Disable-1024x346.png?resize=750%2C253)
Its a tricky one & a tricky place, once you remember it – It’s a Go !!
Thanks for reading !! Please add comments if you have any other inputs !!
Thanks for the article